Customer Intelligence

Personalized, Informed and predictable – treat your customers as the unique individuals they are. Discover detailed persona’s that help you understand what causes certain behaviours.

Adjust how your business toward a data-driven customer centric approach.

Increased loyalty

Adjust how your business toward a data-driven customer centric approach. Increased loyalty Your clients will stay with you longer, thereby increasing your Lifetime value (LTV) .

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React in real time

Identify potential issues and address them right away, your NPS will thank you.

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Understand customer behaviour

Strive to serve your clients on their terms. Fix broken interactions such as abandoned carts.

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Personalized marketing

Give your customers the information they need to help them achieve their goals, this will thereby help your goals.

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Stop guessing

Don’t leave client interactions to chance and employee intuition.

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Build great products

Align your product roadmap and new product strategy with your client’s needs.

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Do you know how your customer interactions look like?

Engage and interact with your clients in ways that they want and need. You’ll have a much more informed understanding of their expectations, traits and preferences. This will benefit your short-term productions and distribution plans, as well as allow you to make more informed long-term strategic decisions like expanding into other geographies or building new manufacturing plants.

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02.12.2022

Top 10 Sales Development Trends / Furniture Industry

E-Commerce

For the furniture industry, the optimization of various sales channels both online and offline, is of critical importance. 2023 is a good time to put certain areas and processes in order, plan support activities, and develop e-commerce sales. To help you prepare for future growth, take advantage of upcoming opportunities and anticipate challenges, we...

E-Commerce Development in 2023 – Trends and Expert Tips
17.11.2022

E-Commerce Development in 2023 / Trends and Expert Tips

E-Commerce

Due to the anticipated crisis, 2023 will be a tough year, which will undoubtedly affect the operations of many companies. After the difficult two-year pandemic, which disorganized or even crushed many businesses around the world, we will probably face such challenges as rampant inflation, energy problems and disrupted supply chains. The economic and...

01.09.2022

Why Do You Need a PIM System in Your E-business?

E-Commerce

*Note: this blogpost was written by our friends at Ergonode in support of Commerce Days Transformation 2022. Check them both out! 👍 The implementation of a PIM system is a way to keep ahead of the competition in the future. With the expansion of the retail and e-commerce businesses, and the growing amount of product data to be managed, the...

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Are you interested in learning more about the purchasing behavior of your customers at every stage of their purchasing path? Contact us and ask for a Customer Intelligence solution quote.