Customer Intelligence
Personalized, Informed and predictable – treat your customers as the unique individuals they are. Discover detailed persona’s that help you understand what causes certain behaviours.
Adjust how your business toward a data-driven customer centric approach.
Increased loyalty
Adjust how your business toward a data-driven customer centric approach. Increased loyalty Your clients will stay with you longer, thereby increasing your Lifetime value (LTV) .
React in real time
Identify potential issues and address them right away, your NPS will thank you.
Understand customer behaviour
Strive to serve your clients on their terms. Fix broken interactions such as abandoned carts.
Personalized marketing
Give your customers the information they need to help them achieve their goals, this will thereby help your goals.
Stop guessing
Don’t leave client interactions to chance and employee intuition.
Build great products
Align your product roadmap and new product strategy with your client’s needs.
Do you know how your customer interactions look like?
Engage and interact with your clients in ways that they want and need. You’ll have a much more informed understanding of their expectations, traits and preferences. This will benefit your short-term productions and distribution plans, as well as allow you to make more informed long-term strategic decisions like expanding into other geographies or building new manufacturing plants.
Explore other solutions
/ Data Analytics & Machine Learning
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Business Intelligence & Data Visualization
Our business intelligence solutions will allow you to quickly make effective decisions based on reliable data analysis. Use ready-made reports and charts to maximize the company's profit.
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Predictive Analysis
Predictive analysis, based on historical data, will enable you to detect repetitive patterns, thanks to which you will better understand customer behaviour and effectively predict future events. Automate the decision-making process at the operational level and increase the efficiency of activities.
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Dynamic Pricing & Analysis
Adjust the level of prices and discounts for products to individual customer segments. This will improve your competitiveness and optimize the level of sales and margins.
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Recommendation Engines
Create a personalized product offer. Increase the value of your shopping cart and create a better shopping experience for your customers to guarantee their loyalty.
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Sales & Demand Forecasts
Make predictions that mirror actual demand, thus avoiding shortages in the warehouse and fully satisfying market needs.
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Intelligent OCR
We can create a tool that automatically recognizes and digitizes documents, based on photos - intelligent OCR tools based on neural networks.
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Upsaily
Meet our unique tool for analyzing complex trading data. Thanks to Upsaily, you will gain knowledge about your customers’ purchasing behaviour, get ready-made recommendations for effective marketing and sales activities, make quick and accurate business decisions, and increase your sales and margin.
The Technologies
/ Behind Solution
Our Experts
/ Knowledge Shared
PIM Systems in Marketplace Platforms
High quality and accurate product data enables sellers to present their assortment appropriately, and consumers to find exactly what they are looking for. The most popular marketplace platforms operate almost like search engines, allowing consumers to advanced filter listings using multiple keywords and various parameters. However, managing the vast amount...
Recommerce / The Importance of Pre-owned Goods on the Broader Retail Market
In the past year or two, recommerce has grown immensely in popularity. With difficult economic situations, consumers are looking to resell and buy existing goods in order to save money. This in turn impacts direct sales, further encouraging existing retailers to enter the recommerce market. In this article, we want to explore the essentials of all things...
Composable Commerce Components / How to Build an E-commerce System?
When it comes to Composable Commerce, you’ve likely heard the term thrown around for a while now. But while the concept of building e-commerce platforms from modular components is rather clear, not everyone knows what tools are actually available for constructing this platform. So, let’s break down this topic into smaller components and explore...
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Are you interested in learning more about the purchasing behavior of your customers at every stage of their purchasing path? Contact us and ask for a Customer Intelligence solution quote.
