Customer Intelligence

Personalized, Informed and predictable – treat your customers as the unique individuals they are. Discover detailed persona’s that help you understand what causes certain behaviours.

Adjust how your business toward a data-driven customer centric approach.

Increased loyalty

Adjust how your business toward a data-driven customer centric approach. Increased loyalty Your clients will stay with you longer, thereby increasing your Lifetime value (LTV) .

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React in real time

Identify potential issues and address them right away, your NPS will thank you.

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Understand customer behaviour

Strive to serve your clients on their terms. Fix broken interactions such as abandoned carts.

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Personalized marketing

Give your customers the information they need to help them achieve their goals, this will thereby help your goals.

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Stop guessing

Don’t leave client interactions to chance and employee intuition.

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Build great products

Align your product roadmap and new product strategy with your client’s needs.

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Do you know how your customer interactions look like?

Engage and interact with your clients in ways that they want and need. You’ll have a much more informed understanding of their expectations, traits and preferences. This will benefit your short-term productions and distribution plans, as well as allow you to make more informed long-term strategic decisions like expanding into other geographies or building new manufacturing plants.

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19.09.2023

The D2C Challenge / Creating a Furniture E-Commerce Brand

E-Commerce

Furniture and e-commerce might feel like two contradictory terms – it still feels weird trying to add a wardrobe to a basket 😉 – but online shopping is becoming an increasingly vital part of the furniture industry. And that means we can esssentially split the sector into two groups: those that enable direct online shopping, and those that...

Content Commerce Blogpost Illustration
12.09.2023

Content Commerce / Unlocking Customer Acquisition

E-Commerce

Creating valuable and engaging content in the digital era has become a must-have for success. Every brand is guided by a set of values that customers can identify with. Content commerce is a strategy that combines content with a product or service in a way that encourages customers to make a purchase decision. Understanding Content Commerce Beauty brands...

API in ecommerce
05.09.2023

E-commerce API / Unleashing the Full Potential of Online Business 

E-Commerce

Imagine a world where you could speak any language fluently – wouldn’t that be something? You could communicate with anyone, anywhere, opening up endless opportunities. In the digital and e-commerce world, APIs are the polyglots, that enable different software applications to talk to each other. In this blog post, we’ll explore the role of...

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Are you interested in learning more about the purchasing behavior of your customers at every stage of their purchasing path? Contact us and ask for a Customer Intelligence solution quote.