Implement personalized experiences across all digital channels with real-time adaptability.
Manage the information about your offer efficiently and present it attractively in many channels while taking care of the highest level of Customer Experience.
Multiple touchpoints handling
Save time and effort delivering content to various touchpoints by providing consistent Customer Experience from a centralized position.
Personalization at scale
Integrations with other systems provide a 360-degree view of each customer and help you target the right recipient at the right time.
Built-in AI provides valuable insights and precise predictions across touchpoints, helping to deliver customer the right offer.
Provides recipient-relevant content at the right time and help to easily optimize marketing campaigns.
Higher conversion rates
Based on the analysis of user behaviour, we will optimize the customer journey so your portal can convert better.
Better User Experience
We’ll help you increase usability by detecting areas for improvement, pointing out recommendations and implementing changes.
Experiences that engage customers
The modern user is active across many channels and devices. For this reason, companies need to consider the experience they are offering recipients not only on phones and desktop computers, but also the different locations in which their content appears.
From typical on-page experiences to targeted promotions and advertising, Digital Experience Platforms are built with this holistic view in mind. A complete solution for a complete customer journey.
x Digital Experience
Thanks to our broad expertise, we understand how users behave. Whether it’s e-commerce, a dedicated business channel or a content-driven strategy, we know how to implement the solutions that work best with human users in mind.
Because of this, we can guide you in transforming your entire Digital Experience solutions, improving each and every channel.
Our agile approach puts the emphasis on fast product delivery that fully meets customers’ needs.<agile.implemented>
We work with the best technologies to provide clients with the most reliable and safe solutions.<solutions.proven>
Upskill your team
We will provide you with support and train your team to use the tool on their own.<knowledge.shared>
24/7 SLA & maintenance
We will guide you through the whole process, provide further system development and support.<supported.fully>
/ with Digital Experience
Client Panel for Top Customer Service Standards
One of the leading real-estate developers in Poland turned to us with their need of an easy-to-use tool that would improve after-sales service.
Email Marketing Implementation for Greater Freedom & Faster Campaigns
We helped client remove the reliance on third parties and quickly and efficiently manage e-mail marketing campaigns.
Custom Web Portal for Updated Offer & Sales
Unity Group provided company with sound IT infrastructure ensuring the flexibility and speed of assembling and adjusting custom offers.
/ Behind Solution
/ Knowledge Shared
A Single Source of Truth / A Key Way To Eliminate Technical Debt
Repetition, inaccuracy and inconsistencies are issues every business wants to avoid. They’re also typical signs of poorly chosen – or poorly used – technologies. When used right, good technology can eliminate unnecessary repetition, ensure greater consistency and generally improve results over all. At the core of this is often the concept of “A...
Personalization in E-Commerce / The Basics
When talking face to face, personalization often happens at unconscious level. Interacts are smooth, adapted on the fly to suit the customer’s needs. Shop assistants can guide people to where they need to be and, when it comes to homing in on exactly what someone wants, it’s the fundamental secret to any good salesperson. But online? We must adapt....
Black Friday / A Practical Checklist for E-Commerce Owners
Everyone gets stressed on Black Friday but, between us, shoppers are the ones that have it easy 😉 Behind the scenes, entire IT, marketing and customer support teams need to prepare a solid strategy. And that’s not even mentioning warehouse, logistics or the subsequent challenge of order fulfilment… Black Friday (and Cyber Monday) are some of the...
Provide customers a great experiences, and they’ll buy more and be more loyal. Based on modern technologies and knowledge gained over the years, our team will help you achieve your business goals. Get in touch!