Blog Posts / backend
Omnichannel vs Multiexperience / Getting Digital Customer Experience Right
The technology sector is full of buzzwords. You’ve got your clouds, your hyperautomation, your internet of behaviours… but one term that doesn’t arguably get heard enough is multiexperience. That’s mostly because it’s very similar to omnichannel – but it’s not the same. And that difference is often vital if you’re looking to...
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