Enable customers more independence through intuitive digital interfaces.
Provide your clients with an easy-to-use tool and quick access to all key information, improving after-sales service and delivering the highest possible customer assistance standards.
Customer support 24/7
Allow your customers to find solutions to their questions whenever they need help, 24 hours a day.
Automation of repetitive processes
Offer clients direct access to all key information and materials, optimizing your customer support team’s work time.
Platforms can be easily integrated with your CRM and other systems, optimizing the wider process and introducing higher standards.
Offline processes digitalization
Moving processes from offline to online will improve work efficiency and save you a lot of time.
Quicker after-sales service
Automated after-sales servicing will allow the team to focus on more difficult, non-manual tasks.
Scale your business quicker with a few simple automations to remove pressure from increasing customer queries.
Essential customer support that never sleeps
A self-service platform automates service to help your customers faster. It’s a center of communication with the client, enabling the selling of additional services and conducting of settlements, as well as provide key information and selected documents. The solution reduces costs and improves the quality of customer service.
x Self‑Service Platforms
Thanks to our broad experience, we understand customers' needs well. Working with popular frontend frameworks, robust CMS and integration tools, our team knows how to implement the solutions that work best with your clients.
Because of this, we can guide you in transforming your customer service and enhancing satisfaction of your clients.
By being agile, we prioritize a fast delivery without compromising on quality or customer needs.<agile.implemented>
We actively choose the best technologies to ensure the best and safest results.<solutions.proven>
Upskill your team
We don’t just deliver you the tools – we'll train your own teams to use them independently.<knowledge.shared>
24/7 SLA & maintenance
With an SLA, we’ll offer continued support to ensure the highest quality and results at all times.<supported.fully>
/ with Self‑Service Platforms
Client Panel for Top Customer Service Standards
One of the leading real-estate developers in Poland turned to us with their need of an easy-to-use tool that would improve after-sales service.
/ Behind Solution
/ Knowledge Shared
Digital Accessibility & Usability / Adapting to the Customer
In our previous post, we discussed the challenges of making websites more accessible for people with vision impairments and (spoiler) how to solve them. This time, we want to expand on the concept of usability as a whole, to show how businesses can better make their products and services accessible for all. This time, we want to talk about:...
Digital Accessibility & Usability / A Visual Overhaul
Nearly every industry these days has an online element – in some cases, it’s the predominant channel. And that’s great – if you don’t have any accessibility requirements. But as more and more of the world moves online, we need to consider the wider needs that different people may...
E-Commerce Data / 13 Vital Statistics to Track
How do you measure success? It’s not a trick question. With an online business such as e-commerce stores, there’s a whole wealth of information to draw insights from. However, at the same time, it’s easy to get lost in the multitude of data, statistics, tables and charts. That’s why we want to guide through the most essential statistics: what...
Provide Your Clients The Best Assistance
Want to improve the efficiency of your customer service and boost client satisfaction? We’ll help you achieve your goals using modern technology and our extensive experience. Let’s talk and create something together!