The retail industry is facing dynamic technological changes and evolving customer expectations, including Generation Z, which is bringing new dynamics to the marketplace. Amid declining margins, rising costs, and challenges related to omnichannel and shifting consumer behaviors, we invite you to join a discussion on key topics at Retail Challenge 2025, which will take place on September 25-26 in Warsaw.
Unity Group is proud to be a partner of this event. As part of our involvement, Tomasz Gutkowski, Head of Business Development at Unity Group, will moderate a key panel discussion during the Omnicommerce session titled: How Do Customers Shop in Omnichannel Today? Tomasz, an experienced expert in digital transformation and omnichannel strategy development, is the ideal host for this important conversation.
The panel will focus on the critical challenges currently facing the retail sector. During the session, we will answer key questions such as:
- What are today’s customer expectations from brands selling across multiple channels? What do they want, and what do they dislike?
- Where is our customer, and how do they spend their free time? How can we effectively reach them?
- Will the reintroduction of Sunday trading increase foot traffic in offline stores?
- How do sales directors perceive these challenges from their professional perspectives?
Esteemed experts from leading retail and e-commerce companies will participate in the panel, including:
- Bartosz Kuciak, Senior Sales Director, OTCF
- Mateusz Stasiak, Head of E-Commerce, Marketing & Visual Merchandising, GIACOMO CONTI & SUNSET SUITS
- Konrad Jezierski, Omni-Sales Director, Board Member, KOMFORT
- Adam Bułka, Key Account Director, PAYPO
We warmly invite you to participate in Retail Challenge 2025, which provides an excellent platform for exchanging knowledge and experiences with industry leaders. This event will offer you new perspectives and inspiration for further development.
Detailed information about the conference and the full event program are available on the official Retail Challenge 2025 website.
RETAIL CHALLENGE 2025 / Warszawa / 25.09.2024 / Omnicommerce Session / How Do Customers Shop in Omnichannel Today?
See you at Retail Challenge 2025!
